Managed IT Support Service
Information Technology is an important part of all businesses - whether you are a small, medium or a corporate sized company, You will most likely be using computers, printers and other IT equipment in the day to day running of your business.
We offer a professional, efficient and reliable IT support service for businesses, our complete IT maintenance plan includes:
- Comprehensive support - we monitor your systems remotely which means that we often catch problems before they become major issues.
- Telephone support - we have dedicated technicians who are qualified, certified and experienced waiting to solve your issues
- Remote support - you call us with a problem and we resolve it by remotely accessing your system - this means we can solve most problems within a couple of minutes or hours.
- On-site support – issues that may arise with your systems that we cannot eradicate over the phone or otherwise remote, a technician will visit your premises.
- System analysis and auditing - when we take on a contract we always perform a full system audit before hand, if we see potential problem areas we will notify you and provide solutions, this can prevent problems that may have just been waiting to occur.