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Welcome to Computer Highway
Est. 2001 · Ealing, West London

Managed IT Support for West London Businesses, Schools, Charities and Homes

Transparent pricing and a certified team on hand remotely or on-site for IT support across Ealing and West London — whether you need one-off help or fully managed support.
Microsoft · Cisco · CompTIA certified
No lock-in contracts on PAYG
Remote & on-site support
Businesses, schools, charities & homes
An IT support technician helping a client at her workstation
Find your fit

Which IT support fits you?

Whichever you are — a home user, a growing business, a school or a charity — there's a support option built around you.
Pay As You Go

PAYG IT Support

No contract — pay only for the time booked, from a 1-hour minimum. Book remote or on-site help exactly when you need it, billed transparently.
See PAYG pricing
Home & Individuals

Personal IT Support

Friendly, jargon-free help for slow PCs, viruses, new devices, Wi-Fi and everyday home tech problems.
Get personal support
SMEs & Organisations

Business IT Support

Fully managed, proactive support with 24/7 monitoring, security and a fixed monthly cost you can plan around.
Explore business support
Schools

IT Support for Schools

Classroom-ready, safeguarding-conscious support for devices, networks and staff — scoped around termly budgets and cycles.
See schools support
Charities

IT Support for Charities

Cost-conscious, dependable support for lean teams and volunteers, including donation and donor system help.
See charities support
Also need help with...

More ways we can help

Managed IT Projects

From a single server upgrade to a full office relocation, planned properly and delivered with minimal disruption.
Explore IT projects

Managed IT Solutions

Cyber security, backup & disaster recovery, remote working and cloud — proactively managed to keep you protected.
Explore IT solutions

Microsoft 365 Admin

Accounts, email, SharePoint and Teams — properly configured and kept that way, so Microsoft 365 works for you.
Explore Microsoft 365 support

Website Development

A custom-built website that represents your business properly, with e-commerce capability if you need to sell online.
Explore website development

Application Development

Bespoke internal tools and web applications built to fit your existing process, not the other way round.
Explore app development

Computer & Laptop Repairs

Hardware faults, software problems and everything in between — fixed by certified engineers, remotely or on-site.
Explore repairs
Why Computer Highway

Straightforward, dependable IT support since 2001

Proactive monitoring

Round-the-clock system monitoring catches problems before they become downtime.

Transparent pricing

Clear quotes and invoices — no hidden fees, ever.

Certified team

Microsoft, Cisco and CompTIA certified engineers who explain things clearly.

Local, since 2001

Based in Ealing, serving West London businesses, schools, charities and homes.
Transparent Pricing

Straightforward pricing, no surprises

£60 + VAT per hour

PAYG Remote Support
See PAYG pricing

£300 + VAT per year

Personal IT Support
Get personal support

From £100 + VAT per month

Business, Schools & Charities
Get managed support
What Clients Say

What our clients say on Google

4.8 out of 5 from 35 Google reviews
Read our reviews
“Highly skilled in Office365 Admin and cyber security so I am confident our systems are locked down and secure from hacking. No business should ignore the importance of this protection and these guys do all of this at literally a fraction of the cost of most MSSPs.”
Mark B.
Business Owner
Business
“I have used Computer Highway for many years with both business and family support. They are a great team, very responsive and helpful. I can recommend them to you.”
Duncan A.
Business Owner
Business
“Extremely helpful advice given to help me decide on a new laptop with no sales pitch. Really appreciated and recommended. Thank you!”
Sophie W.
Home User
PAYG
“Neelesh at Computer Highway gave excellent service. He transferred files from my old laptop to a new one. He gave some very useful advice and all the files were transferred. I was even told that if I have any problems with connecting my printer at home to let them know and would help with that too. I have no complaints and was really happy with the result.”
Olivette S.
Home User
PAYG
“Computer Highway transferred my info onto a new laptop. The service was amazing, very helpful and they took the time to explain how I could fix any problems that arose. I was treated with great courtesy and patience, which I greatly appreciate as I am a senior citizen and sometimes my lack of computer skills are obvious. I would highly recommend this computer service.”
Julie de B.
Home User
PAYG
“Oh the staff at Computer Highway in ‘The Avenue, West Ealing are absolutely awesome, so polite, helpful and professional, they can solve any small or large computer problem's with a smile…”
Gill S.
Home User
PAYG
“I'd really recommend Computer Highway. From initial discussion through to hand over of repaired items, I was kept informed of the various options and likelihoods of success etc. They went the extra mile to try to give the best service at good value - without wasting money unnecessarily. I had total confidence in their integrity, honesty, and competence. Great service!!”
Mark P.
Home User
PAYG
“Mumtaz and his team have been looking after our IT needs for around 20 years. Would not rely on anyone else. There is not a problem they have not solved and always fix the issue in a timely manner. Highly recommended.”
Ivan S.
Regional Manager, Europe
Business
“The guys at Computer Highway are brilliant. They respond quickly and effectively to all my laptop needs. They have been my 'go to provider' for the last 10 years and never fail to deliver. As I work from home they are invaluable.”
Ann J.
Business Owner
Business
Certifications & Partners

A certified team, backed by trusted technology partners

Our engineers hold Microsoft, Cisco and CompTIA certifications, and we work with a small set of established technology partners to deliver the solutions we recommend.
Microsoft
Cisco
CompTIA
Lenovo
HP
Veeam
ESET
Our Clients

Trusted by businesses, schools and charities across West London

From small businesses to schools and charities, organisations across Ealing and West London count on us for fast, reliable IT support they can trust.
From Our Insights

IT Support insights & guides

Ready to stop worrying about IT?

Tell us what's going on and we'll recommend the right kind of support — no obligation, no pressure.
Serving Ealing, West London & the wider London area
Remote support

Get remote help

Already speaking to one of our engineers? Connect in three steps.
  1. Download. Click the button below to download our support app.
  2. Open it. Double-click the downloaded file.
  3. Share your code. Read the session code it shows to your engineer.
Download Support App
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