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Welcome to Computer Highway
Est. 2001 · Ealing, West London

Managed IT Support for West London Businesses, Schools, Charities and Homes

Transparent pricing and a certified team on hand remotely or on-site for IT support across Ealing and West London — whether you need one-off help or fully managed support.
Microsoft · Cisco · CompTIA certified
No lock-in contracts on PAYG
Remote & on-site support
Businesses, schools, charities & homes
An IT support technician helping a client at her workstation
Find your fit

Which IT support fits you?

Whichever you are — a home user, a growing business, a school or a charity — there's a support option built around you.
Pay As You Go

PAYG IT Support

No contract — pay only for the time booked, from a 1-hour minimum. Book remote or on-site help exactly when you need it, billed transparently.
See PAYG pricing
Home & Individuals

Personal IT Support

Friendly, jargon-free help for slow PCs, viruses, new devices, Wi-Fi and everyday home tech problems.
Get personal support
SMEs & Organisations

Business IT Support

Fully managed, proactive support with 24/7 monitoring, security and a fixed monthly cost you can plan around.
Explore business support
Schools

IT Support for Schools

Classroom-ready, safeguarding-conscious support for devices, networks and staff — scoped around termly budgets and cycles.
See schools support
Charities

IT Support for Charities

Cost-conscious, dependable support for lean teams and volunteers, including donation and donor system help.
See charities support
Also need help with...

More ways we can help

Managed IT Projects

From a single server upgrade to a full office relocation, planned properly and delivered with minimal disruption.
Explore IT projects

Managed IT Solutions

Cyber security, backup & disaster recovery, remote working and cloud — proactively managed to keep you protected.
Explore IT solutions

Microsoft 365 Admin

Accounts, email, SharePoint and Teams — properly configured and kept that way, so Microsoft 365 works for you.
Explore Microsoft 365 support

Website Development

A custom-built website that represents your business properly, with e-commerce capability if you need to sell online.
Explore website development

Application Development

Bespoke internal tools and web applications built to fit your existing process, not the other way round.
Explore app development

Computer & Laptop Repairs

Hardware faults, software problems and everything in between — fixed by certified engineers, remotely or on-site.
Explore repairs
Why Computer Highway

Straightforward, dependable IT support since 2001

Proactive monitoring

Round-the-clock system monitoring catches problems before they become downtime.

Transparent pricing

Clear quotes and invoices — no hidden fees, ever.

Certified team

Microsoft, Cisco and CompTIA certified engineers who explain things clearly.

Local, since 2001

Based in Ealing, serving West London businesses, schools, charities and homes.
Transparent Pricing

Straightforward pricing, no surprises

£60 + VAT per hour

PAYG Remote Support
See PAYG pricing

£300 + VAT per year

Personal IT Support
Get personal support

From £100 + VAT per month

Business, Schools & Charities
Get managed support
What Clients Say

Trusted by businesses, schools, charities & homes

4.8 out of 5 from 34 Google reviews
Read our reviews
“They sorted our office move over a weekend with zero disruption on Monday morning. Genuinely impressive.”
J. Patel
Operations Director
Business
“Patient, clear, and never made me feel silly for asking basic questions about my laptop.”
M. Osei
Home User
Personal
“Our monthly cost is fixed and predictable — no more surprise invoices when something breaks.”
S. Whitfield
School Business Manager
School
“No contract, no pressure — they just fixed the problem and sent a clear, itemised invoice.”
T. Okafor
Small Business Owner
PAYG
“Their proactive monitoring genuinely catches issues before we even notice something's wrong.”
R. Whitmore
IT Manager
Business
“Got my laptop back up and running the same day, all sorted remotely without any hassle.”
D. Chowdhury
Home User
Personal
“They understand school safeguarding requirements without us having to explain everything twice.”
A. Reyes
Head of IT, Primary School
School
“Support that actually fits our budget, without cutting corners on security.”
K. Brennan
Charity Operations Lead
Charity
“They migrated our donor database with barely any downtime for our small team.”
L. Ferreira
Charity Administrator
Charity
Certifications & Partners

A certified team, backed by trusted technology partners

Our engineers hold Microsoft, Cisco and CompTIA certifications, and we work with a small set of established technology partners to deliver the solutions we recommend.
Microsoft
Cisco
CompTIA
Lenovo
HP
Veeam
ESET
Our Clients

Trusted by businesses, schools and charities across West London

From small businesses to schools and charities, organisations across Ealing and West London count on us for fast, reliable IT support they can trust.
From Our Insights

IT Support insights & guides

3 Repetitive Tasks Worth Automating With AI

Three everyday tasks worth handing over to automation first.
Read more

When Off-the-Shelf Software Stops Being Enough

The signs your business has outgrown off-the-shelf software.
Read more

Does Your Business Actually Need a New Website?

How to tell whether a new website will actually fix the problem you're having.
Read more

Ready to stop worrying about IT?

Tell us what's going on and we'll recommend the right kind of support — no obligation, no pressure.
Serving Ealing, West London & the wider London area
Remote support

Get remote help

Already speaking to one of our engineers? Connect in three steps.
  1. Download. Click the button below to download our support app.
  2. Open it. Double-click the downloaded file.
  3. Share your code. Read the session code it shows to your engineer.
Download Support App
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We'll only use your details to respond to your enquiry. See our Privacy & Cookie Policy.